TERMS OF USE FOR FELLAS LOADED


Last modified: February 2026

Couple Keys Limited (“we”, “us”, “our”) is the owner and operator of the Fellas Loaded platform available at https://fellasloaded.com/ and all of its hosted content (“Fellas Loaded”). These Terms and Conditions, together with our Privacy Policy and Cookie Policy (“Terms”), govern and apply to all use of Fellas Loaded, including subscriptions. Our Privacy Policy and Cookie Policy, accessible here, outline how we handle and protect your personal information.

Please read these Terms carefully before you access, use, or subscribe to Fellas Loaded. By accessing, using, or subscribing to Fellas Loaded, you acknowledge and accept these Terms. We may update these Terms to reflect changes in legislation, best practice, or new features. Unless otherwise stated, updates take effect when the revised Terms are posted. Continued access or use after updates means you agree to the amended Terms.

 


1. USER ELIGIBILITY FOR FELLAS LOADED
1.1. To use Fellas Loaded and subscribe to its services, you must be at least 18 years old.

 

2. ACCOUNT CREATION
2.1. To subscribe to Fellas Loaded, you must register and provide certain information, including a password.
2.2. You must provide accurate, complete, and truthful information during registration and keep your account information up to date.
2.3. Your login and password is personal and must not be shared with third parties without our prior written consent. You must not share your login details or allow anyone else to access Fellas Loaded using your account. 
2.4. If you suspect your account has been compromised, you must notify us promptly. You are responsible for maintaining the confidentiality of your account details. 
2.5. We may refuse account creation, restrict the number of accounts that an individual creates, or impose additional requirements at our discretion.

 
3. FELLAS LOADED SUBSCRIPTIONS
3.1. To access the full features of Fellas Loaded, you must create an account and subscribe. Details about membership benefits and pricing are available at https://www.fellasloaded.com which may change from time to time.
3.2. Two subscription options are currently available. A subscription begins when you sign up and submit payment using a valid Payment Method (as defined below). If you are a UK or EU consumer, you usually have a right to cancel within 14 days of purchase. By signing up, you request immediate access to Fellas Loaded and you expressly acknowledge that you will lose your right to cancel during the 14-day cooling-off period once (i) performance begins and (ii) you have provided the necessary consent and acknowledgement at checkout. If you do not agree to waive this right, you must not complete your subscription purchase. 
3.3. Monthly subscription: Renews automatically each month, with the recurring monthly fee charged to your Payment Method on or around the date of your initial payment. For example, if you subscribe on 1 January, your subscription renews on the 1st of each month.
3.4. Annual subscription: Renews automatically each year, with the recurring annual fee charged on or around the anniversary of your initial payment. For example, a subscription purchased on 1 January 2026 renews on 1 January 2027.
3.5 From time to time we may offer free trials or introductory subscription offers at a reduced price for a limited period (each a “Trial”). Full details of the Trial, including how long it lasts, what you will pay afterwards and when payment will be taken, will be shown clearly at sign-up. In some cases you will need to provide your payment details to start a Trial. Unless you cancel before the Trial ends, your subscription will automatically continue at the price stated and will renew on a monthly or annual basis (depending on the plan you selected at sign-up) until you cancel. By providing your payment details and starting a Trial, you agree that we may automatically take payment at the end of the Trial period. Details of how to cancel are set out in section 5 below.
3.6 Subscription fees are charged in advance and are non-refundable and non-exchangeable, except where refunds are required by law. If we issue a refund (in whole or part), we may do so to your original Payment Method and we may suspend access to any subscription features until the refund is processed.
3.7 By purchasing a subscription, you acknowledge that your subscription will renew automatically (monthly or annually, depending on your plan) and that recurring payments will be taken unless you cancel before your next renewal date. By subscribing, you authorise us to charge your Payment Method automatically for each recurring subscription fee until you cancel your plan. Details on how to cancel your plan are set out at point 5 below. 
3.8 Fellas Loaded is provided on an “as available” basis and we do not guarantee uninterrupted access to any particular feature or content.
3.9 We may update or change the price of your subscription, or update, change or remove features or content. If we make a significant change to your subscription price or to the service you receive, we will give you reasonable notice prior to your next renewal. If you do not agree to the updated price or changes, you may cancel your subscription before your next renewal. Continued access to Fellas Loaded after the changes take effect means you accept them. 
3.10 You are responsible for ensuring you have compatible devices, software, and an internet connection sufficient to access Fellas Loaded. We are not responsible for any inability to access Fellas Loaded due to your device, software, network, or internet connectivity.


4. PAYMENT METHODS
4.1. You must provide a current, valid, and accepted payment method as listed on the Fellas Loaded payment page during the sign-up process (your “Payment Method”). Should you wish to amend your Payment Method, you may request to do so by contacting loadedsupport@fellasstudios.com. We may update accepted payment methods from time to time, should this result in your chosen Payment Method no longer being accepted, you will be notified by email and you will be required to update your chosen payment method.
4.2. If you have not provided a valid and accepted payment method, we may suspend your account. 
4.3 Prices shown on Fellas Loaded include VAT where applicable unless stated otherwise at checkout. 
4.4 If a payment is not successfully settled due to expiry, insufficient funds, or otherwise, we may retry the payment, suspend your access, and/or terminate your subscription. We will notify you if your subscription is at risk of being suspended or cancelled due to non-payment.


5. CANCELLING FELLAS LOADED
5.1. You may cancel your subscription at any time before it renews by visiting The Fellas Loaded app or https://fellasloaded.com and navigating to your account under settings tab where you can then navigate to the Membership and Payment section and click ‘Cancel Membership’.  
5.2. After cancellation, you will retain access to your account and subscription until the end of your current prepaid period. The date that your subscription will end will be confirmed when you select ‘Cancel Membership’. We do not offer refunds for payments covering unused periods if you cancel before monthly or annual renewal (depending on your plan), unless required by law. This does not affect any statutory rights you may have if the digital content or service is not as described, not fit for purpose, or not provided with reasonable care and skill.
5.3 Waiver of 14-day cooling off period: see clause 3.2. 
5.4. Cancelling or terminating your subscription results in loss of access to  Fellas Loaded, including all features and content.
5.5. Deleting your account does not automatically cancel your subscription. You must cancel your subscription by updating your account settings prior to deletion of your account. If you delete your account without cancelling your subscription, automatic payments may continue. You have 60 days to notify us of unintended charges. You are responsible for identifying and reporting such charges. Any subscription charges that are more than 60 days old are not refundable or reimbursable.
5.6 Cancelling or terminating your subscription does not automatically delete your account. To delete your account, you must navigate to your account under the settings tab and click ‘Delete Account’. 

6. USAGE OF FELLAS LOADED
6.1. Subject to these Terms, you are granted a limited, non-exclusive, personal, non-transferable, and revocable licence to access Fellas Loaded for personal, non-commercial use. The licence remains valid while public content is available and paid content remains accessible with an active subscription. No other rights to Fellas Loaded or our intellectual property are granted.
6.2 You must not:
Use, copy, reproduce, download, screen-record, capture, re-upload, transfer, or distribute or otherwise make available Fellas Loaded or any part of it;

  • Alter, adapt, merge, translate, decompile, disassemble, or reverse engineer Fellas Loaded;
  • Circumvent technological protection or territorial restrictions;
  • Remove or tamper with copyright, trademark, or other notices;
  • Use Fellas Loaded for illegal or immoral purposes;
  • Access, stream, display or use any paid content in any public or commercial setting; or
  • Use any bot, scraper, harvesting tool, or other automated means to access or extract data or content from Fellas Loaded.

6.3. Fellas Loaded may contain links to third party websites. We are not responsible for the content on any such third party sites. Use of such sites is at your discretion.
6.4. You must comply with the terms of any third party provider linked to or integrated with Fellas Loaded, including Vimeo.
We may investigate suspected breaches of this section 6 and may suspend or terminate your account under section 8. We may also remove or disable access to content and take other action we reasonably consider necessary to protect Fellas Loaded, our users, and our rights.


7. PROMOTIONS
7.1. These are the Terms of Use which apply to all promotions run on Fellas Loaded including any competition, prize draw or giveaway.  
7.2. These Terms of Use may be amended from time to time, and you should check this page for changes.
7.3. There is a regular, monthly promotion (the ‘Monthly Competition’) running on Fellas Loaded, the details of which will be featured on the ‘Giveaway’ page of the subscription site.  Specific Rules will be uploaded for other promotions, but for the Monthly Competition these Terms of Use will apply. 

The Monthly Competition
7.4 Entry to the Monthly Competition is only available to active paid subscribers. Subscribers must correctly answer three questions to be eligible to be entered into the Monthly Competition. Non-subscribers will not be able to enter. 
7.5. Unless otherwise specified, there is no additional charge (above subscription costs) to enter the Monthly Competition. 
7.6. One winner is selected at random each month from all correct entries by an automated computer system. Winners will be notified by email and may need to complete verification, for example,  they may be required to provide proof of age and identity. Failure to respond within 28 days of notification may result in the prize being withdrawn and an alternate winner selected.
7.7. Unless otherwise specified, each Monthly Competition will be open to individuals aged 18 or over (at the time of entry) who are UK residents and are based in the UK at the time of entry. For the avoidance of doubt, the Channel Islands and the Isle of Man are not considered to be part of the UK for the purposes of these Terms of Use.
7.8. You must maintain an active Fellas Loaded subscription for the duration of the Monthly Competition; i.e. throughout the entry period, winner selection and prize fulfilment. If your Fellas Loaded subscription lapses, is cancelled, or otherwise ceases to be active at any time during the competition period, we reserve the right to disqualify your entry. In such circumstances, you will forfeit any entitlement to a prize and we reserve the right to withdraw or recover any prize already awarded.
7.9. Unless otherwise specified, subscribers may enter into each Monthly Competition once. Bulk, automated, machine assisted, third party, syndicate or other group entries are prohibited and we will disqualify any entries (and/or withhold or reclaim any associated prize from you) which, in our reasonable opinion, appear to have used any of these entry methods or, for example (without limitation), entries that have been made from the same IP address, email address, postal address, telephone number, or similar or entries which we, at our sole discretion but acting reasonably, consider to be suspicious or fraudulent. You may not enter if you have been given the answer(s) or any other relevant information in relation to the Monthly Competition. If we know or have reason to believe that you have been given the answer(s) or any other relevant information in relation to the Monthly Competition, we reserve the right to disqualify your entry(ies) and to withhold or reclaim any prize from you.
7.10. It is a breach of these Terms of Use to use multiple names and/or accounts to enter the Monthly Competition and we reserve the right to disqualify your entry(ies) and/or withhold or reclaim any prize from you if we know or have reason to believe you are doing or have done this.
7.11. If you are ineligible to take part in the Monthly Competition (e.g. because of age restrictions), your entry cannot be transferred to anyone else. If we find out that you are ineligible to take part, you may be disqualified and we reserve the right to select another entrant to participate in the Monthly Competition or withdraw the prize and select another winner, as applicable.
7.12. The Fellas employees, agencies, licensees, freelancers, contractors (and those of any of our promotion partners, associated companies or prize providers) and their immediate family members or households (whether related or not), and anyone else professionally involved with the relevant promotion, are excluded from entering any and all of our promotions.
Prizes
7.13. The details of each Monthly Competition prize will be set out on the ‘Giveaway’ page of Fellas Loaded. All prizes are supplied by Couple Keys Ltd and will be dispatched within 30 days of (i) winner confirmation and (ii) receipt of the winning subscriber’s full and accurate delivery details. 
7.14. We and our promotion partners (where relevant) will, of course, try to provide the prize as described within the timeframe set out in 7.13. Occasionally, circumstances beyond our reasonable control might make this difficult or impossible. If we consider it necessary or appropriate, a prize or prizes (or part thereof) might be varied or swapped for a suitable alternative of equivalent or greater value which will be decided at our sole discretion.
Publicity
7.15. If you win a prize, you may be required to take part in reasonable publicity. You must (if we request) procure the written agreement of your guest(s) to take part in such publicity.
7.16. We may publish and publicise your name, image, social media handle and/or profile picture, your nearest geographical location (for example, your nearest city, town or county) and your entry, and we may refer to your and your guest(s)’ association with the Monthly Competition and/or the prize, in any and all media, worldwide, as often and for as long as we consider appropriate or desirable, for publicity and PR purposes, solely in connection with the Monthly Competition; subject always to our Privacy Policy and all applicable laws.
7.17. In relation to winners (and runners up if applicable), you understand that we and our promotion partners may: (i) interview you and your guest(s)/travel companion(s) which we may film, photograph and/or record; and (ii) film, photograph and/or record, you and your guest(s)/travel companion(s) in connection with the Monthly Competition, either by telephone or in person, and we may use such films, recordings and/or photographs for publicity and PR purposes in any and all media, worldwide, as often and for as long as we consider appropriate or desirable in connection with the Monthly Competition, unless you object to your and/or your guest’s information being published or made available. We may also publish your and your guest(s)/travel companion(s) name, image, social media handle and/or profile picture.
Data Protection
7.18. Personal data collected for promotions is handled in accordance with our Privacy Policy. For promotion enquiries, contact: loadedsupport@fellasstudios.com. 
Other Rules
7.19. We reserve the right to withdraw or amend any promotion, prize and/or these Terms of Use if we consider it necessary or appropriate to do so for reasons beyond our reasonable control (including but not limited to strikes, labour dispute, illness, act of God, natural disaster, adverse weather conditions, actual or threatened pandemic or epidemic, disease or quarantine and/or any corresponding governmental action, guidance and/or ruling, damage, fire, flood and/or storm, compliance with law or governmental order) or if there has been an editing or printing error. If, due to any of these circumstances, we are unable to fulfil a prize or perform any of our obligations under the Terms of Use, then we shall not be in breach of the Terms of Use. Any changes will be posted here and/or on our website.


8. ACCOUNT TERMINATION
8.1. We may suspend, restrict, disable, or permanently delete your account if you breach these Terms, provide false or misleading information, engage in unlawful, abusive or harmful conduct, or act in a manner that damages or is likely to damage our reputation, goodwill or the experience of other users. We may also apply a temporary suspension immediately if we believe you may have breached these Terms or if we need to investigate behaviour that could harm other users or our platform.  If you materially breach these Terms, we may restrict or delete your account without any refund being due. We may take immediate action if we consider it necessary to protect our business, other users, or the public, but where reasonable we will give you notice of any suspension or termination. If your account is suspended or deleted, you must not create another account or attempt to access Fellas Loaded under a different username, email address or identity.


9. WARRANTY AND LIABILITY LIMITATION
9.1. We warrant only our entitlement to grant the rights set out in these Terms.
9.2 Nothing in these Terms limits or excludes our liability for any liability that cannot be limited or excluded by law. Subject to the foregoing, we will not be liable to pay you for any loss or damage that is not reasonably foreseeable and except as expressly stated and to the extent permitted by law, our liability is limited to direct losses up to  the value of purchases made in the six months before the loss, or £10 if no purchases were made.
9.3. Subject to clause 9.2 and to the fullest extent permitted by law, we are not liable for any indirect or consequential loss, or for any loss of property, data, goodwill, business or profit arising from use of Fellas Loaded.
9.4. Fellas Loaded is for personal use only; we are not liable for commercial losses.
9.5. We are not liable for modifications to Fellas Loaded not made by us.
9.6. Fellas Loaded is provided on an “as is” and “as available” basis with no express or implied warranties.


10. GENERAL
10.1 These Terms and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them are governed by the laws of England and Wales. If you are a consumer, you may bring legal proceedings in respect of these Terms in the English courts or in the courts of the part of the UK where you live. We may bring legal proceedings against you in the courts of the part of the UK where you live.
10.2 If you need to contact us about Fellas Loaded or these Terms, please email loadedsupport@fellasstudios.com. We may contact you using the email address linked to your account. Notices by email are treated as received at the time the email is sent unless the sender is notified that the email was not delivered.
10.3 We may transfer (assign) our rights and obligations under these Terms to another entity at any time. You may not transfer (assign) your rights or obligations under these Terms to anyone else without our prior written consent.
10.4 No one other than you and us has any right to enforce any term of these Terms under the Contracts (Rights of Third Parties) Act 1999.
10.5 If any provision of these Terms is found by a court or competent authority to be invalid, unlawful or unenforceable, that provision shall be deemed modified to the minimum extent necessary to make it valid, lawful and enforceable. If that is not possible, it shall be deleted. Any modification to or deletion of a provision shall not affect the validity and enforceability of the rest of these Terms.
10.6 If we do not insist immediately that you do anything you are required to do under these Terms, or if we delay in taking steps against you for a breach, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.
10.7 These Terms (together with the Privacy Policy and Cookie Policy) set out the entire agreement between you and us in relation to your use of Fellas Loaded and supersede any prior discussions or arrangements.

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